IN THE past a trip to get the “rego” done or licence renewed was met with dread and dragging of the feet.
However, the state government believes that is now a thing of the past in Leeton with the opening of its new Service NSW centre in town.
Located in the former Roads and Maritime Services (RMS) building, next door to the Leeton Court House, the facility was officially opened on Friday by Minister for Finance, Services and Property Victor Dominello.
The inside of the building has recently undergone a transformation, which was part of a plan to make it easier for customers and businesses to access more than 1000 government transactions at what is now one convenient location.
“Service NSW is one of the flagship of this government,” Mr Dominello said.
“Before it used to be RMS and you’d have to spend half a day renewing your registration … you had the old plastic chairs and you’d be lucky if you got a smile.
“Now, you walk in and you’re greeted with a smile. When you leave, you exit with a smile.
“It’s exactly what the name suggests. It’s all about service.”
Service NSW provides the services which matter to peoples’ lives, whether it’s their first vehicle registration or a Seniors Card, under the one roof,” Mr Dominello said.
Under the roof of Service NSW residents can not only register their vehicles or their Seniors Card, but also lodge a medical change of conditions for driver licences and apply for a birth, death or marriage certificates.
It is also a gateway to government savings and incentives, including CTP refunds and Active Kids vouchers.
Member for Murray Austin Evans was at the opening and said residents could still use the online services that are available, but if they prefer face-to-face, they could be assured the service was new and improved.
“It’s about what’s good for them,” he said.
“I think what’s exciting for us, particularly as country locations … the range of services you can get through here. It’s not a question of who do I have to go through today to get this done, but right I got to Service NSW.”
A similar facility was also opened in Hay on Friday.
While you’re with us, you can now receive updates straight to your inbox every Friday at 6am from The Irrigator. To make sure you’re up to date with all news in Leeton sign up here.