BUSINESSES in Leeton shire are fed up with continuing technical issues relating directly to the National Broadband Network (NBN).
According to the federal government, the NBN is giving Australians access to fast internet services.
However, in Leeton it has been one headache after the other for several small business owners.
Denis White, who owns several stores in Leeton, including the Movie Cafe, has had several problems with the NBN since switching over.
"We've been having issues for about 12 months ... it's mostly our phones where we have the trouble," he said.
"We've been given no real answers as to why there's problems with our phone line. Everyone just seems to pass the problem along.
"It's one of the main tools we need to run our business, so when it's down for no apparent reason, it is frustrating.
"Then you're spending time trying to sort it out and it all adds up.
"In today's day and age something like this shouldn't be happening. We haven't had any issues for about six weeks, touch wood, but that could change."
Other businesses have reported issues with their EFTPOS terminals, which impacts on their sales as many residents no longer carry cash and prefer to pay using a card.
Leeton Business Chamber president Wayne Bond has also struggled with the NBN while trying to operate the Heritage Motor Inn.
"I have struggled with our fixed wireless NBN service for the motel, including full-day outages for upgrades, which our supplier did not notify us of," he said.
"This is a huge inconvenience when running a business with critical online business requirements.
"I have now switched to another provider that at least has a 4G backup service if the NBN goes off.
"This upgrade has also done little to the ever diminishing speeds as our internet is usage continues to grow.
"Once again with the motel we continue to add new smart TVs and, as we have built new rooms, (this equals) more guests to share the limited (NBN) service."
Since it first started to be rolled out, the has received thousands upon thousands of complaints from residents across the country.
The complaints have focused on slow speed, unusable landline service, new landline connection delay, unusable internet and many more.
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