Murrumbidgee Irrigation (MI) have assured water continuity in the face of COVID-19, with the NSW Government confirming that MI provides an 'essential service' to the MIA.
A number of additional measures have been introduced to ensure the organisation can safely continue to provide their services to the community.
"We are making changes now to ensure that we can continue to operate through this pandemic," managing director Brett Jones explained.
"Water is the lifeblood of this region and as we come out of drought our infrastructure will be critical for the agricultural production of the nation."
MI Hanwood and Leeton offices are now operating by restricted access, meaning an appointment-only basis of operation for customers.
All visitors to their offices will be required to answer a series of health and safety questions before being allowed on site. The number of people permitted within each office is being limited with adherence to the NSW Government two metre physical contact rule.
The number of staff present at each office has also been reduced, with office staff required to work from home whenever possible. Water delivery and maintenance crews are working on different sites and in alternate rotations.
No MI staff have been laid off or stood down as a result of COVID-19.
"We ask that our customers and the community help us by being patient and supporting our staff as they do their best to work differently to provide the essential water and services you need," Mr Jones said.